Dear clients and partners,

During this time of unprecedented uncertainty, all of us here at GM Sectec are concerned about the safety and well-being of our families, colleagues, customers, partners, and the many friends who make up GM Sectec’s vibrant global family.

Our hearts are with those who have been affected personally by the outbreak of coronavirus (COVID-19) as well as the many communities around the world that are facing extreme measures in the attempt to slow its spread.

For over 50 years, we have been honored by the trust you place in us to process and secure your mission-critical technology eco-system. In today’s challenging environment, we want to provide you more information as to how we are securing our business and, in turn, yours.

To date, we do not foresee that the services we are providing will be affected. We are constantly considering risks that may impact our business operations and the quality of the services we are providing to our customers. Accordingly, and insofar as conditions allow, we will have a limited physical presence of some key personnel in our offices, but our associates are teleworking, and ready to continue serving your requests and needs.

Regarding PCI related audits and services, we are continuously monitoring the PCI Security Standards Council’s direction and in constant communication with the Payment Brands. All existing conditions will be documented and justified on the Report On Compliance (ROC), as per PCI Council Guidelines. Additional information is available at:

https://www.pcisecuritystandards.org/covid19

We are closely monitoring the changing situation and complying with local and international health organization’s instructions and guidelines. As new developments occur, GM Sectec’s top management, through our Global Task Force Team, is keeping our colleagues worldwide well informed, so they can respond swiftly and appropriately, to provide you with the quality of services you deserve.

You are welcome to contact your customer representative with any additional needs or information.

On behalf of the entire GM Sectec family, thank you for your loyalty and ongoing support.

Please stay safe and healthy.

Yours Sincerely,

President, GM Sectec
Héctor Guillermo Martínez